Elements and Performance Criteria
- Establish control
- Control is established in accordance with designated responsibility/authority.
- Identity of the controller is communicated to participating organisations/authorities and to relevant authorities/organisations pertinent to the emergency/incident situation.
- Nature, extent and potential of an incident is identified through liaison with relevant personnel/authorities.
- Establish a control facility
- Establish and maintain a control structure
- Control structure is established appropriate to the nature and complexity of the emergency, encompassing specific roles and responsibilities of each participating organisation.
- Control structure is scaled up or down in response to changes within the emergency environment.
- Flow of information is managed ensuring accurate recording and reporting mechanisms are established and maintained.
- Control systems are identified and managed in accordance with the control structure.
- Establish procedures to permit control to be exercised
- Control structure is communicated to participating organisations and relevant authorities/individuals who may have a regulatory or economic interest applicable to the emergency/incident.
- Communication is implemented to provide an effective exchange between the controller and all organisations engaged in the emergency, supporting organisations, coordinator, higher authorities, media.
- Liaison is initiated and maintained with organisations that may provide information or resources applicable to the emergency/incident.
- Assess the situation and determine priorities
- Information about incident is sought from participating organisations and relevant sources.
- Community and environmental risks are identified.
- Relevant information is analysed and processed to establish priorities for dealing with the incident.
- Incident objectives are determined, utilising consultation where appropriate and are communicated within and external to the incident.
- Need for immediate provision of assistance to the public and for recovery management is considered and appropriate support and recovery agencies are notified.
- Objectives are continually reviewed in light of information updates, reports and feedback.
- Develop an Incident Action Plan
- Maintain control of incident
- Incident planning and logistics support is maintained.
- Situation systems are provided to the control organisation.
- Planning meeting is conducted with Incident Management Team and key agency commanders.
- Information is provided to community and other stakeholders with an emphasis on public safety.
- Communication to community and other stakeholders is accurate and is delivered in a timely manner using appropriate strategies.
- Incident records are maintained in accordance with organisational guidelines.
- Implement an Incident Action Plan
- Conclude incident activities
- Review incident activities